Privacy policy

We know how important it is for you to understand how we use your data. We want to be as transparent as possible with you. The General Data Protection Regulation (GDPR), which comes into force on 25 May 2018, requires information that is concise, transparent, understandable and easily accessible to data subjects. That's why, this Privacy Policy sets out how and why we collect, store, process and share your personal data.

Who are we?

We are CERHUM SA, an innovative start-up developing 3D-printed bone graft, and our registered address is rue des pôles, 1, 4000 Liège - BELGIUM. Our website is developed and hosted by Petitpoisson (

We are responsible for how we process and protect your personal data.We collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned. It is CERHUM's policy to respect your privacy regarding any information we may collect from you across our website.

What we use your data for ? 

We will use your data to manage your registration as a user, to respond to your queries, and if you wish, to send you our customized communications or newsletters that you have asked to receive from us. 

These data can be collected online or in person. The personal data we collect from you directly can include your name, email address, mobile/landline telephone number, date of birth, address, and information you give us when you engage with our social media platform (for example by tagging us in a post on Instagram). 

We store and analyse information about your last visits to our website and how you navigate through the different sections of our site; in order to understand how users visit our website for, ultimately, make it more intuitive. 

How we protect your data ?  

We protect personal information by using reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification. We make readily available to people information about our policies and practices relating to the management of personal information. We only retain personal information for as long as necessary for the fulfilment of those purposes.

We store your personal data for the longest period of time necessary to comply with the applicable legal and regulatory provisions or another period given the operational constraints such as good account management, effective customer relationship management and responses to requests in court or regulator.

Who we share your data with and how long ?

We don’t share any personally identifying information publicly or with third-parties, except when required to by law.

We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we’ll protect within commercially acceptable means to prevent loss and theft, as well as unauthorised access, disclosure, copying, use or modification. The concrete application of the GDPR prevents to keep the marketing data more than 3 years

Your rights ? You are entitled to:

  • have your data processed in a fair, lawful and transparent way;
  • be informed about how your personal data is being used, an example being this privacy policy;
  • access personal data we hold about you;
  • require us to correct any mistakes or to delete personal data concerning you;
  • request that we transfer your personal data to you or another service provider in a simple and structured format;
  • object at any time to processing of your personal data for direct marketing purposes.

If you no longer wish to be contacted by us about our products or services, or for other marketing purposes, you can amend your preferences or unsubscribe by contacting us. Also, if you find that the personal data we have about you is inaccurate or needs updating (for instance, you may have changed your name or address) then please contact us so that we can correct it.

Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information. If you have any questions about this Privacy Policy or your rights, please contact:

CERHUM, rue des pôles, 1, 4000 Liège - BELGIUM 
Phone: +32 4 361 5912
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

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